Warranty & Maintenance

Log a warranty or maintenance claim

Tell us what happened and we'll get your robot back to work. The more detail and media you can share, the faster our technical team can diagnose and respond.

Reviewed by our SA technical team Tracked with a claim reference Official Unitree support, South Africa

1 Your details

2 Your robot

3 The issue

4 Evidence (optional)

1 Your details

So we know who you are and how to reach you about this claim.

Full name*

Company / organisationoptional

Email address*

Contact number*

Address*

City / Town*

Province*

Postal codeoptional

2 Your robot

Pick the robot type first — the matching models will load below.

Type of robot*

Specific model*

Date of purchase*

Robot serial number*

3 The issue

What went wrong, and what were you doing when it happened?

What broke / what needs attention?*

Describe what happened* 0 / 4000

4 Photos & videos optional

A picture (or a short clip) is worth a thousand words. Attach anything that shows the problem.

Drag & drop, or click to browse Images and videos · up to 8 files · max 64 MB each

By submitting, you agree that MCM Robotics may contact you about this claim. We handle your details per POPIA and never share them.